Sunday, February 28, 2010

Discussion Topic: Chapter 8

Concept and Brief Description
Organizations create performance management systems to meet 3 purposes: strategic, administrative, and development

Emotional Hook
As a manager, what will happen to profitability if your employee's performance does not fall in line with the organizations goals?

Key Points
  1. Organization must first identify its expectations and whether or not they are being met
  2. This enables the org. to determine whether corrective action is necessary, such as training, incentives, or discipline.
  3. Strategic Purpose: Accomplished when the measurement is linked to organizations goals
  4. Administrative Purpose: Refers to the way the information is used on day-to-day basis
  5. Developmental Purpose: Serves as a means for developing employees skills and knowledge.
Facilitative Questions
What are some ways that strategic purpose can be measured in a performance review? What are some ways that Administrative purpose can be measured? Developmental purpose?

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